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LifeCU Mobile

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LifeCU Mobile

Free - On the App Store

FAQs

Have a question?

ATM

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

Audio Response

  • You will want to check your account statements for the special two-digit suffix which identifies each of your Life Credit Union accounts.

    If this is your first time using Audio Response, you will also need your Life Member Number/Account Number, and the last 4 digits of your social security number.

  • Yes! We have toll free number available in addition to our regular number. Simply call our main office number at 615-230-5433 and press 2, or call the Audio Response line directly at 800-760-1437.

Auto Loan

  • Life CU offers Skip-A-Pay, which is a flexible way to skip a payment on auto and personal loans.  You can participate in Skip-A-Pay once a year, for any month you choose! You decide when you need it the most. For a small per loan fee, you can participate in Skip-A-Pay for the month of your choice and an entire month’s worth of payments on the selected loan(s)* will be skipped—with no penalty! Your interest will continue to accrue and the loan will be extended, but all other terms and conditions remain the same.

    Get started with Skip-A-Pay

  • Yes! We frequently recommend these sites to our members:

  • Please contact us by phone or email to request a loan application, or come by the branch:

Bill Pay

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • To cancel Bill Pay, please call our Member Services team at 615-230-LIFE, option 3.

  • Bill Pay is free, if it is used at least once per month. If it is not used, there is a non-usage fee of $5.95 charged per month.

  • You can complete almost any simple banking task, including paying bills, transferring funds and checking your account balance. You can even deposit checks!

    If you don’t have the FREE app, find out more and download it for your on-the-go convenience!

Card Valet

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • CardValet® is an app that helps you manage and protect your Life CU Visa® debit card. It can help safeguard your card against fraud. You can even set your card spending if you are trying to stick to a budget.  For more details, visit the CardValet® page to download the app or learn more about the features.

  • You can view this quick tutorial about CardValet® to see a demonstration of the app and its functions.

  • You can view the details of recent account transactions via CardValet®:

    • Go to “Card Details”, then select “Recent Transactions”

    • View pending, canceled, denied and posted transactions

Christmas Savings Club

  • At your request, your money or select amounts you specify are sent from your direct deposit to your accounts at Life Credit Union. Payroll deduction can also be used for repayment of loans and deposits to money market accounts and investments.

  • Vacation Savings account holders have two withdrawals available anytime from January through December in the calendar year, so you can plan your vacation for whenever you want it. For additional withdrawals, charges will apply.

  • Yes. The minimum balance is $10.

Direct Deposit & Payroll Deduction

  • Payroll deduction can be used for repayment of loans, deposits to money market accounts, and investments.

  • Direct deposit is available for paychecks, pension checks, social security, and other federal payments.

Financial Planning & Investments

  • Yes! We frequently recommend these sites to our members:

Guaranteed Asset Protection (GAP)

  • Yes! We frequently recommend these sites to our members:

Home Improvement Loans

  • You can now apply online through our virtual online banking tool.

    There is a $35.00 loan processing fee due when you apply for a loan.

    If you do not have access to online banking, please contact us by phone or email to request a loan application, or come into the branch:

    Pat: 615-230-5433, ext. 2037, pat@lifecu.org

    Christa: 615-230-5433, ext. 5439, christa@lifecu.org

    Cristy: 615-230-5433, ext. 3236, cristy@lifecu.org


    Roxanne: 615-230-5433, ext. 3070, roxanne@lifecu.org

IRAs

  • Yes. The minimum opening balance is $100.

  • For a Roth IRA, you will pay taxes upfront, but won’t have to pay any taxes on the money when you withdraw it in retirement. A Traditional IRA will reduce your initial tax burden, since you can deposit the money without paying taxes on it, but you will pay taxes on your distributions in retirement. Click here to learn more.

Kasasa Cash Back

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    We also have our own ATMs locally.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • CardValet® is an app that helps you manage and protect your Life CU Visa® debit card. It can help safeguard your card against fraud. You can even set your card spending if you are trying to stick to a budget.  For more details, visit the CardValet® page to download the app or learn more about the features.

Kasasa Rewards Checking

  • We have two options in ordering checks, you may order from Checks for Less (now Bank-A-Count) or Harland-Clarke. You can order online from Bank-A-Count, or give us a call.

    If you have any questions or would like us to help you order from either company, please call our Member Services Team at 615-230-5433, option 3.

    Styles and prices are subject to change by the respective companies. 

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    We also have our own ATMs locally.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

Kasasa Savings

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    We also have our own ATMs locally.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • No worries! Both your Kasasa accounts are always free. You even earn our base interest rate. Plus, you can still earn your full rewards the very next cycle.

Kasasa Savings/Kasasa Rewards Checking

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    We also have our own ATMs locally.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

Kasasa Tunes

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    We also have our own ATMs locally.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

Line of Credit

  • Collateral is something you pledge as security for repayment of a loan, such as your car or home.

  • Both of these loans are available without collateral. A signature loan is offered as a lump sum, whereas a line of credit is a source of funds that you can draw from whenever you choose. With a line of credit, the money that is repaid becomes available again. There are advantages to both, depending upon your needs and circumstances. A signature loans gives you more cash up front, whereas a line of credit is more flexible.

Merger/Partnership

  • Life Credit Union’s new branch location will be a permanent home for us for many years.

    Return to the Merger/Partnership page.

  • Though there are always some changes with a merger, we believe you’ll find them all to be of great benefit to Life members. Through our partnership, you will have access to an expanded line-up of products and services, as well as additional banking conveniences.  The same friendly service you receive now will continue and be enhanced by our growing family of supportive team members.

    Return to the Merger/Partnership page.

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

  • It will take several months to transition Life’s products and services, account numbers and applications to Fortera.  You will receive detailed information well in advance of any changes and resources that will help guide you throughout the process. We are committed to providing you with a seamless service experience during this transition.

    Return to the Merger/Partnership page.

Mobile App

  • It will be even easier for you to conduct your business remotely once we merge with Fortera CU with their 24- hours-per-day, 7-days-per-week Contact Center, shared branch network, continued ability to secure loans remotely, etc.  Below are several links to provide more information specifically about shared branch network, as well as how you can find surchargefree ATMs near you.

  • It will take several months to transition Life’s products and services, account numbers and applications to Fortera.  You will receive detailed information well in advance of any changes and resources that will help guide you throughout the process. We are committed to providing you with a seamless service experience during this transition.

    Return to the Merger/Partnership page.

  • CardValet® is an app that helps you manage and protect your Life CU Visa® debit card. It can help safeguard your card against fraud. You can even set your card spending if you are trying to stick to a budget.  For more details, visit the CardValet® page to download the app or learn more about the features.

  • Yes! Your online banking password is the same as your mobile app password. We have fingerprint login, too! (on enabled devices). For extra security on some transactions, you will be required to type in your password, too.

Mobile Deposit

  • It will take several months to transition Life’s products and services, account numbers and applications to Fortera.  You will receive detailed information well in advance of any changes and resources that will help guide you throughout the process. We are committed to providing you with a seamless service experience during this transition.

    Return to the Merger/Partnership page.

  • You can complete almost any simple banking task, including paying bills, transferring funds and checking your account balance. You can even deposit checks!

    If you don’t have the FREE app, find out more and download it for your on-the-go convenience!

  • Yes! If you have a Life CU debit card, we recommend downloading our CardValet app.  This app allows you to control your debit card usage and spending on the go! CardValet® helps you safeguard your card and protect yourself against fraud.  Learn more about CardValet.

Mobile Deposit/Mobile App

  • It will take several months to transition Life’s products and services, account numbers and applications to Fortera.  You will receive detailed information well in advance of any changes and resources that will help guide you throughout the process. We are committed to providing you with a seamless service experience during this transition.

    Return to the Merger/Partnership page.

  • CardValet® is an app that helps you manage and protect your Life CU Visa® debit card. It can help safeguard your card against fraud. You can even set your card spending if you are trying to stick to a budget.  For more details, visit the CardValet® page to download the app or learn more about the features.

Money Market Account

  • Yes. You will need to maintain a balance of $500 or more in order to earn interest.

  • No, there is no minimum.

  • There are tiered rates, based on the amount in your account. See rate sheet for details.

Mortgage Loans

  • Want to learn more about the mortgage process? Check out these helpful websites:

    Homebuyer Education by Freddie Mac
    Freddie Mac, one of America’s biggest buyers of home mortgages, is a stockholder-owned corporation chartered by Congress in 1970 to keep money flowing to mortgage lenders in support of homeownership and rental housing. Learn more about how we make home possible. This site offers a step-by-step tutorial on the home buying decision process and the mortgage application process.

    Home Loan Learning Center
    The Home Loan Learning Center provides step-by-step information on how to become financially literate. Armed with the facts, your next move could be into your own home. Learn about credit reports and scores; the true cost of owning a home; and how to compare the costs of owning versus renting a home. This site is powered by the Mortgage Bankers Association.

    Federal Reserve Board Consumer Information
    The Federal Reserve Board maintains a web page with consumer information, including a section on home mortgages and personal finance. The section provides a guide to mortgages and tips on understanding ARMs.

Perks

  • Yes! As a member of Life CU member, you can get tickets to Holiday World & Splashin’ Safari at a significant discount!

    Purchase your discounted tickets online, go to: www.holidayworld.com/funclub .  Use our special login information to access your discounts.

    Username – Holiday850            Password – World850

    Holiday World will OPEN to the general public on Saturday, May 15, with Splashin’ Safari opening on Friday, May 21.

    For more about Holiday World, go to our Life CU Perks page.

Personal Property Loans

  • Life CU offers Skip-A-Pay, which is a flexible way to skip a payment on auto and personal loans.  You can participate in Skip-A-Pay once a year, for any month you choose! You decide when you need it the most. For a small per loan fee, you can participate in Skip-A-Pay for the month of your choice and an entire month’s worth of payments on the selected loan(s)* will be skipped—with no penalty! Your interest will continue to accrue and the loan will be extended, but all other terms and conditions remain the same.

    Get started with Skip-A-Pay

  • You can now apply online through our virtual online banking tool.

    There is a $35.00 loan processing fee due when you apply for a loan.

    If you do not have access to online banking, please contact us by phone or email to request a loan application, or come into one of our branches:

    Pat: 615-230-5433, ext. 2037, pat@lifecu.org
    Christa: 615-230-5433, ext. 5439, christa@lifecu.org
    Cristy: 615-230-5433, ext. 3236, cristy@lifecu.org

PrePaid Cards

  • Not at this time. Due to a significant increase of fraudulent transactions originating from car rental businesses, these type of debit card transactions will no longer be accepted.

    For car rentals, we recommend using a Life CU VISA® credit card, which is easy to apply for and offers rewards. Apply now!

    You may also contact your local car rental company in advance to see if they will accept a PrePaid VISA® card, which is also available at Life CU.

  • The cost is $5 per card.

  • Yes. Contact us to receive a replacement pre-paid card with a corresponding balance.

Recreational Loans

  • Life CU offers Skip-A-Pay, which is a flexible way to skip a payment on auto and personal loans.  You can participate in Skip-A-Pay once a year, for any month you choose! You decide when you need it the most. For a small per loan fee, you can participate in Skip-A-Pay for the month of your choice and an entire month’s worth of payments on the selected loan(s)* will be skipped—with no penalty! Your interest will continue to accrue and the loan will be extended, but all other terms and conditions remain the same.

    Get started with Skip-A-Pay

  • Please contact us by phone or email to request a loan application, or come by the branch:

Scholarship

  • Yes, the applicant must have earned a minimum 2.5 cumulative GPA on a 4.0 grade scale.

  • These are the current requirements:

    • Applicant is a member or dependent child of a member of Life CU. (A dependent child is defined as a naturally born/legally adopted child, a stepchild and/or a legal ward supported principally by the parent or guardian).
    • *Life CU Board of Directors, Supervisory Committee, Scholarship Committee Members, employees, and dependents of those listed, are not eligible to participate.
    • Applicant must be a high school senior planning to enroll in a full-time undergraduate course of study at an accredited two or four year college, university, or vocational/technical institute.
    • Applicant must have earned a minimum 2.5 cumulative GPA on a 4.0 grade scale.

    Get a copy of the scholarship application or visit the Scholarship page.

  • On the scholarship application, you must include:

    • A description of your extracurricular activities. Please include clubs, athletics, religious organizations, and community-related activities. Identify positions of leadership held with each activity, if applicable. You may attach an extra sheet if you need more space.
    • At least one letter of reference.
    • A signature by a school counselor/principal certifying the grade point average. (Not required this year 2020)
    • An official transcript of your grades.  (If a final transcript is not available by the scholarship deadline, the
      most recent available transcript is acceptable.)
    • An essay (minimum 250 words) which names a person you admire, and explains why you admire them.
  • Yes. We provide Student Loans in partnership with Sallie Mae.

    Sallie Mae also offers access to their scholarship search tool, which includes over 3 million scholarship opportunities!

Signature Loan

  • Collateral is something you pledge as security for repayment of a loan, such as your car or home.

  • Both of these loans are available without collateral. A signature loan is offered as a lump sum, whereas a line of credit is a source of funds that you can draw from whenever you choose. With a line of credit, the money that is repaid becomes available again. There are advantages to both, depending upon your needs and circumstances. A signature loans gives you more cash up front, whereas a line of credit is more flexible.

SkipAPay

  • Life CU offers Skip-A-Pay, which is a flexible way to skip a payment on auto and personal loans.  You can participate in Skip-A-Pay once a year, for any month you choose! You decide when you need it the most. For a small per loan fee, you can participate in Skip-A-Pay for the month of your choice and an entire month’s worth of payments on the selected loan(s)* will be skipped—with no penalty! Your interest will continue to accrue and the loan will be extended, but all other terms and conditions remain the same.

    Get started with Skip-A-Pay

Student Loan

  • A variable interest rate means that the rate will change as market interest rates change. As a result, your payment amounts will vary as well.

    A fixed interest rate means the rate will remain fixed for that loan’s entire term, no matter what market interest rates do. This also means your payments will be the same over the entire term.

  • An origination fee is charged by a lender upon entering into a loan agreement to cover the cost of processing the loan. The Sallie Mae program does not charge origination fees for student loans.

  • Yes. In fact, if a parent or other creditworthy individual cosigns the loan with you, it may give you a better chance of approval.

  • No. In fact, we encourage you to explore other funding options first, and then use a student loan to pay the rest, if needed. Be sure to search out scholarship opportunities and grants, since you won’t ever need to repay those. To get started, we recommend exploring Sallie Mae’s college planning section. We also encourage you to apply for Life CU’s own scholarship.

Term Certificates

  • We have terms starting at 6 months and going all the way up to 60.

  • Yes. The minimum opening balance is $1,000.

Vacation Savings

  • At your request, your money or select amounts you specify are sent from your direct deposit to your accounts at Life Credit Union. Payroll deduction can also be used for repayment of loans and deposits to money market accounts and investments.

  • Vacation Savings account holders have two withdrawals available anytime from January through December in the calendar year, so you can plan your vacation for whenever you want it. For additional withdrawals, charges will apply.

  • Yes. The minimum balance is $10.

Vehicle Extended Warranty

  • Yes! We frequently recommend these sites to our members:

VISA Credit Cards

  • If your Visa credit card has been lost or stolen,  please call 1-800-325-3678.  If you are outside of the US, call 1-410-581-3836.

    If you suspect fraud or need to dispute a Visa credit card charge, call 1-800-600-5249, immediately.

  • If you suspect fraud or need to dispute a Visa credit card charge, please call 1-800-600-5249 immediately.

    If your Visa credit card has been lost or stolen, then call 1-800-325-3678.  If you are outside of the US, call 1-410-581-3836.

  • A unsecured card simply means your card is not backed up by your savings account or another form of collateral. This means your rate will be slightly higher (but still a great deal). We have both unsecured and secured cards available, and both feature advanced security features.

  • eZCard is a free service that lets you easily manage your credit card online. eZCard includes features such as:

    • Account Summary Information
    • Online Statement
    • Data downloadable to financial software such as Quicken or Money
    • Online Credit Card Payments
    • Transaction and Spending Reports
    • E-mail notifications of conditions or events on your account

VISA Credit Cards,ScoreCard Rewards

  • Not at this time. Due to a significant increase of fraudulent transactions originating from car rental businesses, these type of debit card transactions will no longer be accepted.

    For car rentals, we recommend using a Life CU VISA® credit card, which is easy to apply for and offers rewards. Apply now!

    You may also contact your local car rental company in advance to see if they will accept a PrePaid VISA® card, which is also available at Life CU.

  • If your Visa credit card has been lost or stolen,  please call 1-800-325-3678.  If you are outside of the US, call 1-410-581-3836.

    If you suspect fraud or need to dispute a Visa credit card charge, call 1-800-600-5249, immediately.

  • If you suspect fraud or need to dispute a Visa credit card charge, please call 1-800-600-5249 immediately.

    If your Visa credit card has been lost or stolen, then call 1-800-325-3678.  If you are outside of the US, call 1-410-581-3836.

  • If you are currently a member and use online banking, you can sign into your account and click on “Apply for a Loan” to start the application process for a Life CU VISA® credit card. You can also come into the branch to apply for one.

    Apply Online

    Download Application

Visa® Debit Card

  • We have two options in ordering checks, you may order from Checks for Less (now Bank-A-Count) or Harland-Clarke. You can order online from Bank-A-Count, or give us a call.

    If you have any questions or would like us to help you order from either company, please call our Member Services Team at 615-230-5433, option 3.

    Styles and prices are subject to change by the respective companies. 

  • Not at this time. Due to a significant increase of fraudulent transactions originating from car rental businesses, these type of debit card transactions will no longer be accepted.

    For car rentals, we recommend using a Life CU VISA® credit card, which is easy to apply for and offers rewards. Apply now!

    You may also contact your local car rental company in advance to see if they will accept a PrePaid VISA® card, which is also available at Life CU.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    If you are nearby, we also have our own ATMs locally, which are surcharge free.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

  • As a Life CU member, you have access to thousands of ATMs nationwide that are surcharge-free. Life Credit Union partners with two major ATM networks; CO-OP® and MoneyPass. That means you have access to over 53,000 ATMs that are free to use, without a surcharge! Visit our ATM page to use the ATM locator.

    We also have our own ATMs locally.  See their convenient locations here.

    If you have a qualifying Kasasa checking account, find out how you can make any ATM, your ATM with unlimited ATM withdrawal fee refunds, nationwide. If you don’t have a Kasasa account, pick one here.

VISA® Gift Card

  • Yes. We can issue a replacement card with a corresponding balance.

  • The cost is $4 per card.